Welcome to Ash Noor. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect the following information:

Personal Information

• Full name

• Billing and shipping address

• Phone number

• Email address

• Order details and purchase history

Account Information

If you create an account, we may collect your username, password, and other account-related information.

Technical Information

We may automatically collect certain information, including your IP address, browser type, device information, pages visited, and website usage data through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Confirm purchases and communicate order updates.

• Provide customer support.

• Manage payments and refunds where applicable.

• Improve our website, products, and shopping experience.

• Prevent fraudulent transactions and protect our website.

• Send promotional messages or offers where permitted and applicable.

3. Payments and Transactions

Ash Noor may use third-party payment service providers to process online payments. Your payment information may be handled directly by the relevant payment provider according to its privacy and security policies.

We do not intentionally store complete payment card details on our website unless explicitly required and securely supported by the applicable payment system.

For Cash on Delivery orders, we may use your contact and delivery information to confirm and fulfil your order.

4. Cookies and Similar Technologies

Our website may use cookies to improve your browsing experience, remember your preferences, maintain shopping cart contents, support account login, and understand website traffic.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect shopping cart functionality, account access, or other website features.

5. Sharing Your Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

• Delivery and courier companies.

• Payment processing providers.

• Website hosting and technical service providers.

• Analytics and marketing service providers, where applicable.

• Government authorities when required by applicable law.

We share only the information reasonably necessary for the relevant purpose.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable requirements.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Your Privacy Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you.

• Correct inaccurate or incomplete information.

• Request deletion of your personal information.

• Withdraw consent for certain communications.

• Object to or restrict certain processing activities where applicable.

Some information may need to be retained to complete transactions, maintain legally required records, or resolve disputes.

9. Third-Party Links

Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies.

Ash Noor is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing personal information.

10. Children’s Privacy

Our website is not specifically intended for children to make independent purchases. We do not knowingly collect children’s personal information without appropriate authorization where required by law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Business Name: Ash Noor
Location: Dhaka, Bangladesh
Phone: +880 1994-948004
Email: info.@gmail.com
Website: Ash Noor Official Website

We will make reasonable efforts to respond to your privacy-related enquiries.

Thank you for shopping with Ash Noor.